Our quality policy
Rohde & Schwarz is and has always been committed to the very highest quality standards. This holds true for products and services as well as for all entrepreneurial activities in company units and functions.
Practicability, reliability and optimum customer benefit are common features of Rohde & Schwarz products. Binding and accurate data sheet specifications, performance descriptions and advertising win customers’ trust. This trust is reinforced by the absolute security and privacy of data maintained in all communications between customers, suppliers, service providers and Rohde & Schwarz in-house organizational units.
Our quality management system provides us with the right tools to fulfill our commitment to quality. These tools include quality assurance systems, reliability monitoring, and a continuous improvement philosophy. Top priority is given to continually improving quality. It is a way of life at Rohde & Schwarz, and is firmly embedded in our corporate philosophy. Internal audits are carried out and management reviews are issued at regular intervals to verify the effectiveness and suitability of our quality system and the improvements made.
We maintain close contact with our key customers and participate in rigorous customer quality management programs. Customer-derived and internal statistics help us analyze the performance of our products and service. Benchmarking against competitors further ensures that our company standards remain high and competitive. We actively seek customers’ involvement in quality agreements such as ship-to-stock, EDI and PPM operations, reduction of throughput time, application support, and problem resolution.
Our understanding of quality is communicated and regarded as a binding foundation throughout all the company’s branches, subsidiaries and subcontractors worldwide. Global company standards for production, service, human resources, information technology and security as well as safety help to harmonize processes and principles so that Rohde & Schwarz maintains its status as a respected and proven quality company in the eyes of our customers around the globe.
Commitment to sustainability